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     Sep 04, 2010    
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Facts

Has the "Business of Medicine"
Overwhelmed
the "Practice of Medicine"?

 

Interesting Facts about the Average Healthcare Practice:

  • The best practices only collect 75-80% of co-payments. (MGMA)
  • Collection agencies charge between 15-50% (Healthcare Financial Mgmt. Assoc.)
  • Cost to produce bill is $8 as of 2001, with an average of 2.5 bills to get paid (i.e., $20 cost per patient average). (AMA)
  • Mistakes at made at front-end patient registration costs a lot of money in back-end billing follow-up.  (PhysiciansPractice.com)
  • 12%-15% of provider practice incomes are from self-pay revenue.  (MGMA)
    Co-pays alone can amount to over a half the reimbursement for an office visit (i.e., $20 - $50), depending on primary care or specialist.  Also, out-of-network fees can be up to 50% out-of-pocket.
  • Co-pays alone now can amount to 15-20% of practice revenue in primary care. (American Medical News)
  • Experts feel that once a patient leaves the office, there is between 50%-95% chance of being paid, but, after 60 days, the experts agree the chances are almost nil. (PhysiciansPractice.com)
  • Initial claims denial rate nationally is 30% before re-submittance.  Half of initially denied claims are never re-submitted (i.e., bad debt).  Denial rate after claims re-submittance exceeds 10% in most practices (i.e., bad debt).  Medicare and Medicaid deny 26% of all claims initially. Then only 40% resubmit. So, about 11% total net claims are not re-submitted or denied (i.e., bad debt).  Denied and re-submitted claims cost triple the cost of single correct claim. (PhysiciansPractice.com)
  • According to MGMA, 42% of practices don't know their claims denial rate. 28% have rates between 11-30%. The best practices have 7.1% or higher. Average is 13.64%.
  • Accounts Receivable (A/R) average aging: 55% of accounts 0-60 days, 64.2% are 0-90days, 35.8% are greater than 90 days, and 29.3% are greater than 120 days. Average number of days to collect is approximately 92 days. (AMGA)
  • Two major causes of bad debt are inaccurate information at registration (i.e., name, address, etc.) and increased mobility of population (no forwarding info, bill is returned). (Healthcare Financial Management Assoc.)
  • The average practice has 15-20% of total net revenue going to bad debt (not counting contractual adjustments). (AMA)
  • According to the American Collectors Association, the average recovery rate is 6.5% for hospitals and 7.6% for clinics.
  • U.S. Census states 15.2% of the population are uninsured.
  • Total cost spent going after all outstanding receivables is 20% or higher of total net revenue. (MGMA)  Costs associated with going after self-pay revenue is 5%-15% of total net revenue. (PhysiciansPractice.com)
  • Practices considered in the category of “Best Practice” collect prior to service. (PhysiciansPractice.com)

 

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